Help Line International has been in business for over 25 years. It was originally created to assist timeshare buyers and owners to solve any problems related to their timeshare ownership.
In 1996, the company opened its first office in St. Petersburg to help the local residents and residents of the Leningrad region, but due to our cooperation with such international companies like RCI, Interval International, Travel & Leisure Group, Club La Costa, Nexus Leisure; RMI, Costafield Management, Heritage Resorts International, and others, we were contacted for the assistance by clients living in other cities of Russia, such as Moscow, Rostov-on-Don, Novosibirsk, Yekaterinburg, as well as from small cities from all over the country up to Far East.
In 1999, we opened an office in Moscow for the convenience of moscovites and visitors to the capital and to provide valuable personal timeshare consultations.
By that time, we also had many clients from Ukraine and Kazakhstan, and we planned to open offices in Almaty, Kyiv and other cities. However, the potential of high technologies, online and telephone communications allowed us to withhold from opening new offices and concentrate on providing highly qualified services from the main office. In 2003 we even winded up out Moscow branch.
The Italian branch has started from our partners request to help them out with the increased volume of the Italian clients. The reason to ask for our assistance was connected to the fact that our company director for family reasons has been living in Italy since 2010.
What began as a service to support timeshare purchase and sale transactions for Italians back in 2019 has developed into a full-fledged project to help Italians with any timeshare issues in general.
Our Italian office works not only for Italian clients.
In our Italian branch also our Ukrainian clients found help and service, as well as all other Russian-speaking timeshare owners and buyers living throughout Europe, as well as in the most distant countries of the world from China, Thailand, Japan and Australia, to the USA, Mexico, Chile and South Africa.
The main areas of work of our Italian office are:
- assistance in choosing a timeshare sales strategy, conducting or supporting timeshare purchase and sale transactions,
- legal and administrative issues of using a timeshare.
Although tourist support and assistance in organizing timeshare travel are less popular services in our Italian office, due to the fact that Europeans have few problems with booking timeshare apartments or purchasing air travel. However
Our tourist destination in Italy has its own specialty - renting out timeshare apartments for weeks.
Our Legal & Admin department helps:
- to reinstate the owner’s membership in the club;
- resolve conflict situations with the management company;
- transfer the ownership to members of the family and relatives;
- deals with timeshare inheritance, etc.;
The Timeshare Resale Department would:
- work out and developing a strategy for promoting your timeshare on the secondary market;
- helps to list timeshares for resale in the international specialized agencies and online stores, provide the follow up assistance for the resale;
- assist with the ownership transfer of the timeshare property when the seller has already found a buyer, as would help to formalize and complete the timeshare transaction.
Our Tourist department:
- helps to organize a timeshare holiday of any type (booking a timeshare week in your club or resort group, assist with the exchanges, extra and bonus timeshare weeks etc.);
- help with choosing the best destinations and routs, assist with booking the flights with the regular, charter and low-cost airlines;
- assist with any requests for RCI, Interval International, 7 Across;
- rent or rent out the timeshare holidays weeks;
- book the fly-buys or any type of timeshare promotional holidays, etc.
You can contact the Italian department in Italian, Ukrainian or Russian by phone. + 39 030 658 8188, This email address is being protected from spambots. You need JavaScript enabled to view it.
